You work day in and day out on content building and
copywriting. If I may suggest, you shouldn’t listen to your playlist while
working - tune into WII FM instead. No, it’s not a new radio station – it’s the
What’s-in-it-for-me syndrome.
As marketers, we need to always focus on
benefits, instead of features. The only
thing that will get your customer’s attention is when the message is aimed
directly at them – their interests, their concerns, their lives.
So you’ve created an extraordinary product, great! All you
need to do now is to tell the world how amazing it is and you’ll be rich,
right! Wrong. Let me explain it with a
simple example. Say you’ve created a Smartphone, a breathtaking one at that. It
is packed with everything you thought your customer could wish for.
You come up
with your first marketing campaign and list out the all the amazing features
of your phone: 13 megapixel camera, Android 5 Lollipop, 3 GB Ram, 4000 mAh
battery, A 6 inch screen, Dual-front facing speakers and Qualcomm® Snapdragon™
805 quad-core 2.7GHz processor
You create a bespoke marketing campaign and invest money in
all the different digital media and you launch it. It fails.
Why?
Truthfully, your customer doesn’t care about your product.
They just care about what it will do for them. While creating content, you need
to paint a picture for them – of life with the product, and of life without it.
People need to know WHY they should buy it, not WHAT they should buy.
Now, if we use the same Features listed above and tune into
WII-FM, this is what it will look like:
Features
|
Benefits
|
6” inch quad HD display
|
Perfect for getting work done, playing games and watching
movies with stunning clarity
|
Dual front-facing speakers
|
More sound to hear – dual front facing speakers provide
|
Qualcomm® Snapdragon™ 805 quad-core 2.7GHz processor
|
Provides fast-multitasking and brilliant graphics
|
4000 mAh battery
|
Allows you over 24 hours of phone time, so you won’t need
to bring a charger with you everywhere you go
|
I think it is safe to say that in the above table, the
second column looks more attractive and potentially effective than the first one. While this is a very basic example,
I hope you understand the gist of what I’m trying to convey.
It is important for us
content writers to tune into the WII FM, and to always prefer Benefits over
Features.
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